Frequently Asked Questions

If the vehicle is blacklisted then customer cannot avail any Vahan services like Tax for that vehicle. To pay the road tax customer has to remove their vehicle from blacklist by contacting respective departments and then proceed with Vahan services.

This is because previous transaction of same vehicle must be pending, new transaction is not possible without complete settlement of previous pending transaction. Customer can check current status of transaction by going to Check Pending Transaction

Yes, Motor Vehicle Tax can be paid from portal parivahan.gov.in or from State transport portal.

If the amount is debited from the customer's bank account, he/she should wait as reconciliation could be pending from the bank side. Customers should keep checking high transaction status through Check pending transactions (as defined elsewhere in this FAQ).

Customer can retry for the payment after sometime and if the problem continues, he/she can contact Vahan Helpdesk for issue reporting.

Citizen can avail this facility by entering any mobile number, he/she will get OTP for confirmation of mobile number. After confirmation he/she can proceed further for payment process.

Online tax payment facility is only available at selected State / RTO, as permitted by State Transport Department. Only a few States and its online RTO are covered under facility.

There is no need of any form for paying tax online.

Tax depends upon the type of vehicle For Non-Transport vehicle-Motor vehicle tax is taken at one time lifetime (15 years). After 15 years tax can be paid during the renewal of registration for 5 years period. In most of the state MV Tax for Non-transport

In India, motor vehicle tax is imposed by state governments. The motor vehicle tax is calculated on the basis of various factors including engine capacity, seating capacity, unladen weight, laden weight and cost price of vehicle.

If the Transport vehicle is not on Road / Not in Use, then Vehicle owner can apply for Tax Exemption of non use period through concerned Transport department, process varies from state to state.

Other Tax components recovered from vehicle owner are additional MV tax, environment tax, green tax, cess, road safety tax, Municipality Tax etc. These taxes may vary from state to state.

Refund option is only available for the same day of payment till 12PM. In any other case, please write to us (Link of Contact Us here)

Additional Motor Vehicle tax is implied on the vehicle when certain parameters exceed the prescribed limit for the vehicle. For example – Unladen weight of vehicle exceeds 50000kg, etc.

Currently, the facility has not reached all the States/RTOs. Also, there is a chance that not all the records have been migrated to online portal. Hence, it is suggested that you may visit your State Website/ Local RTO for help.

Motor Vehicle tax is imposed by states and each State has their own State motor vehicle act, and the taxation is decided according to that.

Till NOC process is completed, the citizen cannot apply for any other service during that tenure. Once NOC application is approved, the user is eligible to apply for other services

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Click on "Online Services"
e. Select "Pay Vehicle Tax"
f. Enter last 5 Digit of Chassis No. and click on "Validate Regn_no/Chasi_no"
g. Click on ‘Generate OTP’
h. Enter the OTP received on registered mobile number and Submit
i. Update "Insurance Details"
j. Review the Fee Panel and Proceed
k. Pay the Fees, as shown

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Click on "Online Services" and Select "RC SURRENDER"
e. Enter Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
f. Click on Generate OTP and Enter OTP to Submit
g. Enter "Service Details"
h. Update "Insurance Details"
i. Review Fee Panel and Proceed
j. Pay fee as it Shows
k. Upload Doc(If Configurable)

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Click on "Status" and Select "Check Pending Transaction",
c. Enter your Registration No., Chassis No. (Last 5 Digit) or Transaction Number
d. Click on "Show Details" button
e. Click on "Transaction Number" to Clear the Pending Transaction.

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Click on "Status" and Select "Reprint Receipt/forms"
c. Select application type and transaction
d. Enter your Registration No., Chassis No. (Last 5 Digit)
e. Click "Show Details" button
f. After that click on "Transaction Number" and take print out of Receipt

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Click on "Other Online Services" and Select "Reprint appointment receipt"
c. Enter Application Number
d. Click on "Get Details"
e. Take print out of appointment

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. If you are New User Kindly "Register" First or Login and Continue
c. Enter Registration Number and Click on "Proceed"
d. Click on "Online Services" and Select "Duplicate of Fitness Certificate"
e. Enter your Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
f. Click on Generate OTP and Enter OTP and Submit
g. Enter "Service Details"
h. Update "Insurance Details"
i. Take Appointment

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/ui/statevalidation/hom.
b. Click on "Other Online Services" and Select "Online Permit"
c. Select a state for which you want to apply and then click on "Proceed"
d. Enter your Registration No. and Last 5 Digit of Chassis No and then click on "Proceed"
e. Enter your current mobile no or this may be appear and disabled as per your state configuration.

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. If you are New User Kindly "Register" First or Login and Continue
c. Click on "Other Services” and Select "Update User Mobile No"
d. Enter your Registration No., Chassis No. (Complete), Engine No. (complete) and Previous Registered Mobile Number
e. Click on Generate OTP and Enter OTP to Submit
f. Enter new Mobile Number and Click on "UPDATE" button

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Click on "Status" and Select "Dispose Application"
c. Enter your Registration No., Chassis No. (Last 5 Digit), Engine No. (Last 5 Digit) and Mobile Number
d. Click on Generate OTP and Enter OTP and Submit
e. Select the Service to Dispose
f. If multiple services are there on one transaction, then partial withdrawal is possible.

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Select the "Basic Services" Option
e. Enter your Registration No. and Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
f. Click on Generate OTP and Enter OTP and Submit
g. Select "HYPOTHECATION CONTINUTION"
h. Enter "Service Details"
i. Update "Insurance Details"
j. Review Fee Panel and Proceed
k. Pay fee as it Shows

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Select the "Basic Services" Option
e. Enter your Registration No. and Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
f. Click on Generate OTP and Enter OTP and Submit
g. Select "HYPOTHECATION TERMINATION"
h. Enter "Service Details"
i. Update "Insurance Details"
j. Review Fee Panel and Proceed
k. Pay fee as it Shows

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Select the "Basic Services" Option
e. Enter your Registration No. and Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
f. Click on Generate OTP and Enter OTP and Submit
g. Select "HYPOTHECATION Addition"
h. Enter "Service Details"
i. Update "Insurance Details"
j. Review Fee Panel and Proceed
k. Pay fee as it Shows

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. If you are New User Kindly "Register" First or Login and Continue
c. Click on "Online Services" and Select "Alteration of Vehicle"
d. Enter your Registration No. and Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
e. Click on Generate OTP and Enter OTP and Submit
f. Select single or multiple services as per your requirement
g. Enter "Service Details"
h. Update "Insurance Details"

a) Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b) If you are New User Kindly "Register" First or Login and Continue
c) Click on "Online Services" and Select "NOC"
d) Enter your Registration No. and Last 5 Digit of Chassis No and Click on "Validate Regn_no/Chasi_no"
e) Click on Generate OTP and Enter OTP and Click on Submit Button
f) Enter "Service Details"
g) Update "Insurance Details"
h) Review Fee Panel and Proceed
i) Pay fee as it Shows

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Select the "Basic Services" Option
e. Enter your Last 5 Digit of chassis No and Click on "Validate Regn_no/Chasi_no"
f. Generate OTP, Enter correct OTP and Submit
g. Select "Change Of Address"
h. Enter "Service Details"
i. Update "Insurance Details"
j. Review Fee Panel and Proceed
k. Pay fee as it Shows

To create a duplicate registration certificate, follow the below steps
a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your "Vehicle Registration Number"
c. Click on "Proceed"
d. Select the "Basic Services" Option
e. Enter your Last 5 Digit of chassis No and Click on "Validate Regn_no/Chasi_no"
f. Generate OTP, enter correct OTP and Submit
g. Select "Duplicate RC"
h. Enter "Service Details"
i. Update "Insurance Details"

In case the vehicle has been sold, passed on to another citizen, please follow the below steps for transfer of ownership
a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter your Vehicle Registration No.
c. Click on "Proceed"
d. Select the "Basic Services" Option
e. Enter the last 5 Digits of chassis no. and click on "Validate Regn_no/Chasi_no"
f. Generate OTP, enter correct OTP and submit
g. Select "Transfer of Ownership"
h. Enter "Service Details"

a. Visit https://vahan.parivahan.gov.in/vahanservice/vahan/
b. Enter the Registration Number
c. Click on Online Services and apply for the same application
d. Enter the last 5 digits of Chassis No. and Click on "Validate Regn_no/Chasi_no"
e. There are three actions provided, i.e. ‘Edit’, ‘Delete’ and ‘click to View Summary’
f. Click on ‘Edit’, for editing the application, as required

DMS – Document Management Services

e-signed document are generated after application is submitted (Form 2)

No,
Medical Certificate (FORM 1A) is required for applicants having age equal to or above 40 years.

Yes, Form 1 is self declaration medical

Steps to Upload/Re-upload scanned document in License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Upload Document"
4. Select "Upload Document/Scanned or "View Document"
Note :
This Services is available as per states customization.

Steps to Upload/Re-upload scanned document in License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Upload Document"
4. Select "Upload Document/Scanned or "View Document"
Note :
This Services is available as per states customization.

Read the error message carefully & check document name and size while uploading.

Document need to be single jpeg copy or PDF file in the given size only. You may use online option to compress them.

Document need to be single jpeg copy or PDF file in the given size only. You may use online option to compress them.

Steps to check License status:
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Select "Application Status" from "Apply Online" menu

Steps to Upload Photograph and Signature document in License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Upload Document"
4. Select "Upload Photograph and Signature" From "Upload Documents" menu.
Note : This Services is available as per states customization.

Read the error message carefully & check document name and size while uploading. Images file type should be in "jpeg" format

Steps to check License status:
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Select "Application Status" from menu
4. Click on "Refresh" button

Steps to Upload/Re-upload scanned document in License:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Upload Document"
4. Select "Upload Document/Scanned images"
Note : This Services is available as per states customization.

Steps to Upload/Re-upload scanned document in License:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Upload Document"
4. Select "Upload Document/Scanned images"
Note :This Services is available as per states customization.

It is as per state policy.

LL – Learners License related services

You need to contact your Zonal Office/Transport Department, while carrying the original document(s)

Steps to for Learners' Licence for New Learner's License (Flow may be differ from state to state):-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Application for New Learners License" from "Learner's License" menu
4. Fill up Learner's License application Form
5. Click on Next Button to proceed
6. Visit RTO on scheduled date with original documents & Fee Slip

You need to contact your Zonal Office/Transport Department, while carrying the original document(s).

You need to contact your Zonal Office/Transport Department, while carrying the original document(s)

Learner's License validity is for 6 Months and post expiry you can only get a new Learner's License. The expired License cannot be renewed.

Any citizen who wants to add a category of vehicles in their license must take the following steps
Steps to follow for Additional Endorsement in License (Flow may be differ from state to state):-
1. Visit https://sarathi.parivahan.gov.in/
2. Proceed for License related services
3. Select concerned state
4. Click on "Application for New Learners License" from "Learner's License" menu
5. Select "Applicant holds Driving License, Enter DL Number"; fill your Driving License number and Date of Birth

Yes. Any user who needs to add a category should follow the following steps. Steps to follow for Additional Endorsement in License (Flow may be differ from state to state):-
1. Visit https://sarathi.parivahan.gov.in/
2. Proceed for License related services
3. Select concerned state
4. Click on "Application for New Learners License" from "Learner's License" menu
5. Select "Applicant holds Driving License, Enter DL Number"; fill your Driving License number and Date of Birth
6. Fill up Application Form